Privacy Policy

Last Updated: September 30, 2026

YCOQL ("YCOQL," "we," "us," or "our") is operated by Novus Commerce Inc. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit or use https://ycoql.com, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:

Full name
Billing address
Shipping address
Email address
Telephone number
Order information
Product information
Customer service communications
Information you provide through forms or other website features

Payment Information

Payment information may be collected and processed by our payment processors and other third-party payment service providers.

Depending on the payment method used, payment providers may process information such as payment card details, transaction information, billing information, and payment authorization information.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Approximate geographic information
Referring website
Pages viewed
Time spent on pages
Website interaction information
Cookies and similar technologies

2. How We Use Information

We may use collected information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide customer service
Respond to questions and requests
Process returns, refunds, and exchanges
Confirm and communicate about orders
Prevent fraud and unauthorized transactions
Maintain website security
Improve our website and products
Understand website usage and customer preferences
Provide personalized or relevant content
Send marketing communications where permitted by law and consistent with your preferences
Maintain business records
Comply with applicable legal obligations

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, analytics technologies, and similar tools to operate and improve our website.

These technologies may help us:

Remember shopping cart contents
Maintain website functionality
Understand how visitors use our website
Measure website performance
Improve the customer experience
Analyze advertising performance
Provide relevant advertising where permitted

You may be able to control certain cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Third-Party Service Providers

We may use third-party service providers to operate our business and provide services to customers.

These providers may include companies involved in:

Website hosting and ecommerce services
Payment processing
Order fulfillment
Shipping and delivery
Fraud prevention
Customer support
Website analytics
Advertising and marketing
Email or communication services

These service providers may receive information necessary to perform services on our behalf.

5. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.

These technologies may collect information such as device information, browser information, IP address, website interactions, pages viewed, and advertising-related identifiers.

Third-party advertising providers may use cookies, pixels, or similar technologies in accordance with their own privacy policies.

6. Information Sharing

We do not sell your personal information as a standalone product.

We may disclose information when reasonably necessary to:

Process and fulfill your order
Process payments
Ship your purchases
Provide customer support
Operate and maintain our website
Prevent fraud or unauthorized activity
Provide analytics or marketing services
Comply with legal obligations
Protect our rights, property, or customers
Complete a business transaction such as a merger, acquisition, restructuring, or sale of assets

7. Data Security

We use commercially reasonable measures designed to protect information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We may retain information for as long as reasonably necessary to provide services, complete transactions, maintain business and accounting records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type and purpose of the information.

9. Your Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

Some information may need to be retained when required for legal, security, fraud prevention, accounting, or other legitimate business purposes.

10. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option included in the applicable communication.

Even if you opt out of promotional communications, we may continue sending transactional communications relating to your orders, purchases, account, or customer service requests.

11. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we update this policy, the "Last Updated" date will be revised.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below.

Novus Commerce Inc.
400 N MAIN AVE STE 206
SIOUX FALLS, SD 57104
United States

Phone: +1 (417) 205-8739

Website: https://ycoql.com

Last Updated: September 30, 2026