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          Terms and Conditions

          Terms and Conditions

          Last Updated: September 30, 2026

          These Terms and Conditions ("Terms") govern your use of the YCOQL website, https://ycoql.com, and your purchase of products through the website.

          The website and online store are operated by Novus Commerce Inc.

          By accessing or using the website, placing an order, or purchasing products through the website, you agree to these Terms and the policies referenced in them.

          If you do not agree with these Terms, please do not use the website or place an order.

          1. Company Information

          YCOQL is operated by:

          Novus Commerce Inc.
          400 N MAIN AVE STE 206
          SIOUX FALLS, SD 57104
          United States

          Phone: +1 (417) 205-8739

          Website: https://ycoql.com

          2. Use of Our Website

          You agree to use our website only for lawful purposes and in accordance with these Terms.

          You may not use the website to:

          • Violate applicable laws or regulations

          • Attempt to gain unauthorized access to our systems

          • Interfere with website operation

          • Introduce malicious code or harmful software

          • Engage in fraudulent activity

          • Misrepresent your identity

          • Use automated systems to improperly access or collect website information

          • Abuse promotions, discounts, or other offers

          We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

          3. Product Information

          We make reasonable efforts to ensure that product descriptions, dimensions, images, prices, and other information displayed on our website are accurate.

          However, certain differences may occur due to:

          • Screen and monitor settings

          • Lighting conditions

          • Photography

          • Manufacturing variations

          • Measurement methods

          • Material characteristics

          Furniture dimensions are generally approximate unless otherwise stated.

          Customers should review the product specifications carefully before placing an order.

          4. Furniture Dimensions and Customer Responsibility

          Before purchasing furniture, customers are responsible for determining whether the product is appropriate for their intended space.

          This includes checking:

          • Room dimensions

          • Doorways

          • Hallways

          • Stairways

          • Elevators

          • Building entrances

          • Other delivery access points

          YCOQL is not responsible for a customer's failure to measure the intended space or delivery route before purchase.

          5. Product Availability

          Product availability may change without notice.

          We reserve the right to limit quantities, discontinue products, or modify product availability at any time.

          If a product becomes unavailable after an order has been placed, we may contact you regarding available options or cancel the affected order and issue an applicable refund.

          6. Prices

          Prices displayed on the website are subject to change without notice.

          We reserve the right to correct pricing errors, typographical errors, or other inaccurate information.

          If an order has been placed using an obvious pricing error, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.

          7. Promotions and Discounts

          Promotional offers may be subject to additional terms.

          Unless otherwise stated:

          • Promotions cannot be exchanged for cash

          • Promotions cannot be combined unless expressly permitted

          • Promotional periods may have expiration dates

          • Certain products may be excluded

          • Promotional codes must be entered at checkout when required

          We reserve the right to cancel or modify promotional offers where permitted by applicable law.

          8. Orders

          Placing an order constitutes a request to purchase products.

          An order is not necessarily accepted until payment has been successfully authorized and the order has entered our fulfillment process.

          We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

          • Suspected fraud

          • Payment authorization problems

          • Incorrect pricing

          • Inventory errors

          • Shipping restrictions

          • Duplicate or unusual orders

          • Other circumstances affecting the ability to fulfill the order

          If an order is cancelled after payment has been received, any eligible refund will generally be issued to the original payment method.

          9. Order Cancellation

          If you wish to cancel an order, please contact us as soon as possible.

          Cancellation requests may not be accepted once an order has entered processing, shipment, or fulfillment.

          If an order can no longer be cancelled, it may be handled according to our Refund and Returns Policy.

          10. Payment

          You agree to provide accurate billing and payment information.

          Payment transactions may be processed through third-party payment providers.

          We may use payment authorization, verification, and fraud-prevention procedures before accepting an order.

          11. Shipping

          Shipping is governed by our Shipping Policy.

          Estimated shipping and delivery times are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

          Customers are responsible for providing accurate delivery information and ensuring that the delivery location is reasonably accessible.

          12. Returns and Refunds

          Returns and refunds are governed by our Refund and Returns Policy.

          Customers should review that policy before placing an order.

          13. Intellectual Property

          Unless otherwise stated, the content on this website, including text, graphics, logos, product descriptions, photographs, page designs, icons, and other materials, is owned by or licensed to Novus Commerce Inc. or YCOQL.

          You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit website content without prior written permission, except as permitted by applicable law.

          14. Third-Party Services and Links

          Our website may use or contain links to third-party services, websites, payment providers, shipping providers, analytics providers, or other external services.

          We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

          Your use of third-party services may be subject to their own terms and policies.

          15. Disclaimer

          To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" basis.

          We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

          Nothing in these Terms is intended to exclude or limit rights that cannot lawfully be excluded or limited under applicable law.

          16. Limitation of Liability

          To the maximum extent permitted by applicable law, Novus Commerce Inc., YCOQL, and their respective service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by applicable law.

          Nothing in these Terms limits liability that cannot legally be limited or excluded.

          17. Indemnification

          To the extent permitted by applicable law, you agree to indemnify and hold harmless Novus Commerce Inc. and YCOQL from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law.

          18. Governing Law

          These Terms and your use of the website shall be governed by and construed in accordance with the laws of the State of South Dakota, United States, without regard to conflict-of-law principles.

          Any dispute arising out of or relating to these Terms, the website, or a purchase from YCOQL shall be handled in accordance with applicable South Dakota law and the applicable jurisdiction of competent courts.

          Nothing in this section prevents a consumer from exercising rights that cannot lawfully be waived under applicable law.

          19. Severability

          If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

          20. Changes to These Terms

          We may update these Terms from time to time.

          When changes are made, the "Last Updated" date will be revised.

          Your continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

          21. Entire Agreement

          These Terms, together with our Privacy Policy, Shipping Policy, Refund and Returns Policy, and other policies referenced on the website, constitute the applicable agreement between you and YCOQL concerning your use of the website and purchases made through the website, except where otherwise required by applicable law.

          22. Contact Information

          If you have questions regarding these Terms, please contact us.

          Novus Commerce Inc.
          400 N MAIN AVE STE 206
          SIOUX FALLS, SD 57104
          United States

          Phone: +1 (417) 205-8739

          Website: https://ycoql.com

          Last Updated: September 30, 2026